250nk Privacy Policy — User Data Protection
Effective Date: 1 January 2026
This Privacy Policy explains how 250nk collects, uses, stores and protects the personal information of users who access our platform. Your privacy is our priority.
Information We Collect
When you register and use the 250nk platform, we collect several categories of information for operational and security purposes. This information is collected directly from you or automatically as you use our services.
Account Information
- Full name, date of birth and national identification number (ID card or passport) for identity verification purposes.
- Email address and mobile number used as primary contact information.
- The username and password created during registration (passwords are stored in encrypted form).
- Residential address for location verification and legal compliance purposes.
Payment Information
- Details of deposit and withdrawal transactions made in MYR (RM).
- Bank account name, account number and bank name for withdrawal processing.
- Transaction records via local payment methods such as Touch 'n Go, FPX and Malaysian local banks.
- We do not store credit or debit card numbers directly — card processing is handled by secure third-party payment providers.
Technical and Usage Information
- IP address, web browser type, device operating system, and screen resolution.
- Platform activity logs including login times, games played and betting amounts.
- Approximate location data based on IP address for regional verification purposes.
- ✔ Data encrypted with SSL
- ✔ Passwords are not stored in plain text
- ✔ Payments via secure channels
- ✔ Data access and deletion rights available
- ✔ No data sold to advertisers
Purpose of Data Use
- Processing account registration, deposits and withdrawals in RM.
- Verifying user identity and ensuring compliance with minimum age requirements.
- Providing customer support and responding to account-related enquiries.
- Sending important notifications relating to your account, transactions and policy changes.
- Detecting and preventing fraud, money laundering, and suspicious activity.
- Complying with applicable laws and regulations in Malaysia.
- Running the necessary background checks for new account verification.
- Maintaining transaction records for audit and reporting purposes.
- Analysing usage patterns to improve the platform experience.
- Testing new features and monitoring the platform's technical performance.
- Personalising content and promotions based on user preferences.
- Sending promotional content and the latest offers to users who have opted in to receive them.
- Users may opt out of marketing communications at any time via their account settings.
- Important account-related communications cannot be opted out of and will continue to be sent.
Cookie Usage and Tracking
The 250nk platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Essential Cookies — required for core platform operations such as login, session authentication, and security. These cookies cannot be disabled.
- Performance Cookies — collecting information on how users interact with the platform to help us improve its functionality.
- Preference Cookies — storing user preferences such as language, display settings and region for a smoother experience on return visits.
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect your ability to log in or use certain features on the 250nk platform.
Data Sharing & Third Parties
250nk does not sell, rent or share users' personal information with third parties for marketing purposes without your consent. However, there are limited situations where we may need to share information:
- Service Providers — we share necessary information with payment providers, identity verification service providers and technical infrastructure providers that support platform operations. All such providers are bound by strict confidentiality agreements.
- Legal Requirements — we may disclose information to Malaysian government authorities or regulatory bodies when required by law, court order, or legal proceedings.
- Platform Protection — in cases of fraud or serious security threats, we may share information with relevant parties to protect the platform and other users.
In all data-sharing instances, 250nk ensures that only the minimum necessary information is shared and that recipients adhere to equivalent data protection standards.
- Right of Access — you have the right to request a copy of the personal information we hold about you.
- Right to Rectification — you may request corrections to inaccurate or outdated information via your account settings or by emailing our support team.
- Right to Erasure — you may request the deletion of your account and personal data, subject to legal record retention requirements.
- Right to Restrict Processing — in certain circumstances, you may request that we restrict how we use your data.
Data Storage, Security and Policy Changes
250nk implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure:
- All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
- Passwords are stored using a one-way hashing method that cannot be decrypted.
- Access to internal systems is restricted to authorised personnel only, using multi-level access controls.
- Regular security audits are conducted to identify and address potential vulnerabilities.
Personal data of active users is retained for the duration of the active account. Following account closure, the minimum data required for legal compliance may be retained for up to 7 years in accordance with Malaysian legal requirements.
250nk reserves the right to update this Privacy Policy from time to time. Users will be notified of significant changes via email or in-platform notifications before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the revised policy.
For any queries about your data privacy or to submit a data rights request, contact us at [email protected] or visit our FAQ us.